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View serviceAutomation
We let the system handle the repetitive work: we connect the tools you already use so your team spends its time on what matters. What today is done by hand and repeated every day gets done on its own, and your team keeps what really needs a person.
Message us on WhatsAppWho it's for
Businesses that use several tools that don't talk to each other, and someone passes information from one to the other by hand.
Businesses with tasks that repeat and eat up hours: answering the same questions, copying data, sending reminders, generating reports.
Maybe today only one person does that task, and when they're out, it piles up or doesn't get done.
What's included
- 01
Diagnosis
We identify which tasks repeat, which ones are worth automating and which aren't.
- 02
Written scope
What gets automated, which tools are connected, how complex it is, how much it costs and how long it takes, before we start.
- 03
Connecting your tools
We connect the ones you already use, so information travels between them on its own.
- 04
Automated flows
We build the flows that do the task. When it makes sense, we add artificial intelligence for the parts that require reading, classifying or drafting, and we define with you what a person always reviews.
- 05
Tests with your real data
We test it before letting it run, so it doesn't fail on the first day.
- 06
Documentation and access
How each flow works, what to do if something stops, and the access you need to manage it. Delivery ends when you receive them.
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Training
For whoever will use or supervise it, defined in the scope.
Clear support
What it covers and for how long, we define in writing before we start. If you need more, extended support plans are available.
How we work
-
Design
The first conversation is free: we understand what repeats in your business and what takes your time. From that come the diagnosis and the written scope, which define what gets automated, how much it costs and how long it takes.
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Build
We build the flows with you, connect them to your tools and test them with your real data before letting them run.
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Sustain
We hand them over working and documented, we train you and, after delivery, we check in on how it's going. If you need more support, extended support plans are available.
Frequently asked questions
Before you start
How long does it take?
It depends on how complex what's being automated is and on the tools being connected. We confirm it in writing, after defining the scope.
How much does it cost?
The first conversation is free. After that we give you the cost in writing, per project. It depends on how complex what's being automated is: connecting two tools doesn't cost the same as building a flow with several decisions and artificial intelligence. If the budget falls short, we adjust the scope to what fits, for example with fewer flows or delivery in stages.
What can be automated and what can't?
What follows clear rules and repeats automates well: moving data between tools, notices, reminders, reports, first replies. What requires judgment or a human touch is better left to a person. We review it in the diagnosis, before promising you anything.
What's the difference with Consulting and implementation and with Custom systems?
Consulting is for adopting tools and defining how your team works. Automation is for making specific tasks happen on their own, connecting what you already use. Custom systems is for when what you need is a complete application, with its own users, information and rules, like a booking or inventory system. If in the diagnosis we see your case calls for that, we tell you and quote it as a system.
What's included and what's not
Which tools do you work with?
With automation platforms like n8n, and with the tools your business already uses, as long as they can connect with others. If you use a CRM like Kommo, we connect it with the rest of your tools. We review it in the diagnosis.
Do you use artificial intelligence?
When it makes sense. It's useful for tasks that require reading, classifying or drafting. We don't use it because it's trendy: we use it where it solves something, and we define with you what a person always reviews, because artificial intelligence can be wrong.
Accounts, domain and data
What other payments should I consider?
The tools that get connected, and the place where the flows run, have their own cost, which you pay directly from your account. If there's artificial intelligence, each use is charged by consumption. We tell you how much before you sign.
Who owns the accounts and the flows?
You do. The accounts are created in your name from day one, and the flows we build for your business are yours once the payment is covered. Our reusable tools and templates remain ours, and we give you a permanent license to use them within what we deliver.
Where does my information go?
It passes through the tools that get connected and, if there's artificial intelligence, through the service that provides it. Before we start we tell you which ones they are, so you decide with that in view. The data is yours, and you can ask us for a full export at any time.
Can you show my project in your portfolio?
Yes. All our projects can be used in our portfolio, except those under a confidentiality agreement or that you decline for a legal reason.
After delivery
What happens if a flow fails?
The flows are documented with what to do in that case. What we cover and for how long we define in writing in the project's support. After that period, extended support plans are available.
What is follow-up?
After delivery, we reach out from time to time to ask how it's going and see if you need anything else. You don't have to ask for it. If you need constant help or changes, extended support plans are available.
Do you have extended support plans?
Yes, for any of our services. You can purchase an extended support plan so we keep supporting you. We explain it and give you the cost in writing, according to the scope of your project.